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TOPIC: Error with payment method

Error with payment method 1 year 10 months ago #1649

Hello,

I am trying to process my renewal but when I get to confirm payment it gives me a processing error. I noticed that the site is changing my credit card type from a MC to a Visa. I keep correcting it but it continues to change it. I called customer service two days ago and was told it is an ongoing issue and should be resolved soon. I tried to process again a few minutes ago but I am still experiencing the same issue. Do you have a timeline as to when this will be resolved?
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Replies in Topic: Error with payment method

Error with payment method Emma Posey 1 year 10 months ago
Error with payment method NPU Admin 1 year 10 months ago